Welcome to the FrontPage section of the Internet Hotline Web
Hosting Support Manual where you will find information about
all aspects of using the Microsoft® FrontPage™
- The subject covered in this section are as
- Microsoft FrontPage Extensions
- Naming Your Home Page
- Publishing A Web Updating A Web
- Updating A Web Live On The Server
- Troubleshooting Removing Microsoft FrontPage
- Further Reading And Related Links
Microsoft FrontPage is a web site design and publishing
application which allows you to design your web pages using a
user friendly graphical interface. It also controls the
uploading of your site to the Internet - there is no need to
use a separate FTP program (in fact using FTP may cause
corruption to the preinstalled FrontPage system
FrontPage is particularly well suited to beginners, and
allows the creation of a quality web site quickly and easily,
without the need for HTML coding or any other specialised
Installing FrontPage Extensions for your site does not
install the Microsoft FrontPage application on your local
computer. FrontPage is a separate software application which
you will need to purchase and install on your computer if you
wish to use it.
Microsoft FrontPage should not be used in combination with
certain utilities in the Control Panel. Once FrontPage
Extensions have been enabled for your account, you should use
FrontPage to perform the following functions rather than using
the Control Panel options:
Web Protect (Password Protecting Folders)
More advanced users should also be aware that custom
.htaccess files should not be used with a FrontPage published
In order to publish FrontPage created pages on your site,
you will need the FrontPage Extensions to be installed for your
In actual fact, it is possible to use FrontPage without the
FrontPage Extensions being installed, but you won't be able to
benefit from many of the built in features. For example,
FrontPage generated forms will not work without the Extensions.
If, for some reason, you should decide to use FrontPage without
the Extensions, you will still be able to Publish your Web from
within FrontPage, but instead of Publishing in the normal way
you will need to Publish to the address
NAMING YOUR HOME PAGE
The home page of your site (sometimes called the default or
index page) is the page you wish to have displayed by default
when visitors just type in your domain name, without specifying
the name of a particular page.
We recommend naming your home page index.htm as it will then
automatically overwrite the temporary "Welcome to the future
home of..." placeholder page when you first Publish your Web.
You may instead call it index.html if you prefer, or any of the
valid home page names which are listed in our Getting Started
section. If you choose a name other than index.htm or
index.html for your home page, then you may need to manually
delete the pre-installed index.htm file from the public_html
folder so that the correct home page is displayed. The
index.htm file can be manually deleted using either the online
File Manager or an FTP program.
Please be aware that all filenames on our servers are case
sensitive and all valid home page names consist entirely of
lower case letters. For example, calling your home page
Index.htm (with an upper case I) instead of index.htm may cause
problems, as this is not a valid home page name. The server
will attempt to correct for incorrectly named home pages (such
as Index.htm) by automatically renaming the file as index.html
when you publish your Web, but it is best not to rely on this
and to name your home page correctly in the first place.
Once you have designed and tested your site using the
FrontPage application on your local computer, you will want to
upload the site (or "web") to your Internet Hotline, IHOT
WebHosting account, so that it can be viewed on the
This is called "publishing" your "web" in the FrontPage
parlance, and involves the following steps:
- In FrontPage, open the "web" which you wish to upload
- Select File->Publish Web...
- Enter http://www.yourdomain.com/ in the box labelled
"Specify the location to publish your web to". Be sure not
to specify the public_html or www directory to FrontPage
when publishing. FrontPage will find the correct location
for your files automatically using just the domain name for
your site. Please note that you won't be able to publish
your site until your domain name registration or transfer
is fully completed.
- Click the Publish button.
- You will be prompted for your account User Name and
- FrontPage will begin uploading your site.
The above steps should also be followed whenever you need to
re-publish your local "web" to the server after making any
changes. When you re-publish, FrontPage will automatically
compare your local "web" with the live "web" on the server and
will only update any new or changed pages (and remove any
A note on deleting
During the process of
publishing the site, you may be prompted "Do you want to remove
this file?". Please only click "yes" if you are sure that the
file concerned is not one of the system created files and
folders which are essential for the smooth running of your
account. If you do not remember creating the file yourself, it
is probably better to play safe and not delete it. To learn
more about these Pre-installed Files, please refer to the FTP
section of the Online Manual.
An exception is the index.htm
file in the public_html folder. This file can be (and should
be) safely overwritten.
A note on
When FrontPage Extensions were first installed for your
account, your FrontPage password will have been set to be the
same as your main account password. If you later change your
account password using the Control Panel Password Option, your
FrontPage password will be changed automatically at the same
time. In other words, your FrontPage password will always be
the same as the main account password you use when logging in
to your Control Panel (unless you change it manually from
within the FrontPage application, which we don't
UPDATING A WEB
After you have published your "web" to your Internet
Hotline, IHOT WebHosting account, you will almost certainly
want to modify it at some time in the future. We recommend that
you always do this in two steps. First, update the copy of your
"web" held on your local computer. Then re-publish this local
"web" to the server using the normal procedure for publishing a
Doing it this way ensures that your local "web" always
remains up to date and so can act as a local backup of your
site. It also avoids the need to remain on-line whilst
experimenting with changes to your "web".
Modifying a local "web" involves the following
- In FrontPage, select File->Open Web...
- By selecting from the Look in: drop-down box, you can
choose to open a previously created "web" on your local
computer. Click the Open button to continue.
- Make whatever changes are required to your
- Click on File->Save to save your changes.
UPDATING A WEB LIVE ON THE
An alternative to updating your "web" locally is to update
your "web" live on the server.
We don't recommend this method, as the local copy of your
"web" on your local computer will not be updated. This means
that you won't have an up to date backup of your site. Also,
when you next re-publish in the normal way (from your local
"web" to the server), any changes will be overwritten and
If used at all, this method is best used only as a quick way
to make small changes. However, if you do find that you have
made a lot of changes live on the server, you may find it
useful to publish "in reverse", from the server back to your
local computer, in order to create an up to date local copy of
Modifying a "web" live on the server involves the following
- In FrontPage, select File->Open
- By selecting from the Web Folders directory in the Look
in: drop-down box, you can choose to open a "web" which has
already been uploaded to your Internet Hotline, IHOT
WebHosting account. Or, as an alternative to using the
drop-down box, you can instead type
http://www.yourdomain.com/ directly into the Folder name:
field. Click the Open button to continue.
- You may be prompted for your User Name and FrontPage
- Make whatever changes are required to your "web".
- Click on File->Save to save your changes.
- After making changes it may be necessary to have
FrontPage recalculate the internal links for your site.
Please consult the FrontPage built in help documents for
details of when this will be necessary.
A:) If your home page has not updated:
When your account was first set up, a place-holding home
page was created called index.htm. This page contains a message
welcoming you to your Internet Hotline, IHOT WebHosting
As explained above, we recommend that you also name your
true home page index.htm, but you may instead use any of the
valid home page names listed in our Getting Started section. If
you give the home page for your Web a name other than index.htm
then the original index.htm page may not get automatically
deleted when you publish your Web. To allow your home page to
be recognized as the default page you may then need to delete
the original index.htm file by hand, using either the online
File Manager or an FTP program.
B) See the Naming Your Home Page section above for more on
This is often a sign that the FrontPage Extensions have
become corrupted. It is very easy to corrupt the FrontPage
Extensions by mistake. For this reason, we recommend that you
avoid using FTP or the online File Manager unless absolutely
necessary when maintaining a site published through
C) If a FrontPage session is interrupted before completion,
this error sometimes occurs the next time you try to connect.
It can be corrected by deleting the file service.lck which can
be found in the folder /public_html/_vti_pvt/. This file may be
deleted either by using the online File Manager or by using an
REMOVING MICROSOFT FRONTPAGE
If you decide that you no longer wish to use FrontPage to
maintain your web site, you can uninstall them from your
control panel. This will release a little disk space and make
your account folder less cluttered with unnecessary files and
FURTHER READING AND RELATED
There are many good books and online resources which explain
how to use the Microsoft FrontPage application. A good starting
point is Microsoft's own Product Support Page for
Microsoft FrontPage users.