To insure that you are entering the correct username.
It must be your complete user name when you login. A
example would be firstname.lastname@example.org not just the
Basic troubleshooting Steps:
- Reboot your computer and try again.
- Check that you have dial tone on the phone line.
- Double-check your settings, make sure the user name and
password are correct.
- Check that you have a valid phone number
- Try disconnecting (hanging up) and reconnecting
(re-dialing) to IHOT.
- Unplug and plug-in your telephone connections, and
- Restart or reboot your computer.
- Also it may be usefull to do a complete power cycle of
your compute (turn if off and back on)
- Please Contact Technical Support (408) 881-1000