Internet Hotline Support Center


Support Home Page IHOT Home

To insure that you are entering the correct username.  It must be your complete user name when you login.  A example would be not just the word "Support".


Basic troubleshooting Steps: 

  • Reboot your computer and try again.
  • Check that you have dial tone on the phone line.
  • Double-check your settings, make sure the user name and password are correct. 
  • Check that you have a valid phone number entered. 
  • Try disconnecting (hanging up) and reconnecting (re-dialing) to IHOT.
  • Unplug and plug-in your telephone connections, and power cables.
  • Restart or reboot your computer. 
  • Also it may be usefull to do a complete power cycle of your compute (turn if off and back on) 
  • Please Contact Technical Support (408) 881-1000


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